Day Out With Thomas FAQ

FAQ (Frequently Asked Questions)

Day Out With Thomas™ 2022

Colorado Railroad Museum

PRE-EVENT INFORMATION

What is Day Out With Thomas™?
Day Out With Thomas™ is family fun in an outdoor environment! Thomas the Tank Engine is chugging into the Colorado Railroad Museum this September for the annual Day Out With Thomas™ event. All Thomas fans are invited to come spend the day with the favorite No. 1 Engine. This year, we are celebrating Thomas with three weekends of BIG dreams and even BIGGER smiles!

Day Out With Thomas™ is an exciting way for children and grown-ups to enter the world of Thomas and Friends™. The event provides an opportunity for kids to ride on-board a train led by Thomas himself, and to take a photo with him, too! Other hands-free activities include live entertainment, scavenger hunt, hay bale maze, stage shows, sing-a-longs and much more! It’s full steam ahead to an unforgettable day with a host of train-related activities, Thomas, and a special appearance from Sir Topham Hatt, the Railway Controller from the Island of Sodor.

Who is Thomas the Tank Engine?
Since Thomas the Tank Engine first left the depot more than 75 years ago, this Really Useful Engine and his Island of Sodor friends have chugged their way into the hearts of preschoolers and grownups worldwide. Based on The Railway Series of classic stories authored by a father who loved trains and wanted a shared experience with his son, Thomas & Friends™ is a rite of passage that inspires the imagination while teaching life lessons of friendship, exploration and cooperation.

What are the appropriate ages for Day Out With Thomas™?
Day Out With Thomas is a family event that welcomes passengers of all ages. Younger children are those most likely to be especially fond of Thomas & Friends.

When is the event?
Three weekends (Saturday and Sunday): September 10-11, 17-18, and 24-25, 2022

What is included in the ticket price?
A ticket for Day Out With Thomas includes the train ride with Thomas the Tank Engine, as well as a variety of Thomas & Friends themed entertainment in an outdoor environment. Highlights include:

  • Approximately 20-minute Train Ride led by a full-sized, talking Thomas the Tank Engine locomotive. This year’s train ride features an all-new interactive story where you’ll earn your official Travel Badge by helping Thomas.
  • Admission to select portions of the Colorado Railroad Museum with outdoor offerings and activities included
  • Hands-free activities and entertainment featuring:
     ○ Live Theatrical Entertainment including the Train Yard Challenge Gameshow, a Stilt-Walking Semaphore, circus performers, sing-alongs, storytelling and more in spacious outdoor stage settings
      ○ Hay Bale Maze offering plenty of room for kids to explore and play
      ○ Scavenger Hunt featuring family fun as you work together to find all of the answers and items—and collect a few special mementos to take home for more fun later.
      ○ Outdoor Scale Model Trains operating all day long on the Denver Garden Railway Society’s permanent on-site, landscaped G-gauge railroad
      ○ Push A Locomotive Around aboard a 120-year old “armstrong”railroad turntable
      ○ Special appearance by Sir Topham Hatt, Controller of the Railway
      ○ Photo Opportunities throughout the event, including with Thomas himself!
      ○ Step-On Access to selected historic railroad cars and locomotives
      ○ Antique Engine Display with farm tractors plus hit-and-miss engines
  • Snap some photos and enjoy lawn games and bubble fun in the Dream BIG! Corner
  • Dream Pass keepsake booklet for every child to track their journey at the event and collect a special prize at the exit
  • Food, snacks, drinks and treats available on-site for purchase
  • Gift shop on-site with exclusive Thomas & Friends™ products only available at Day Out With Thomas™ events

Are There Mask Requirements?
As of July 2022 masks are not required, although we encourage their use! Should local authorities impose new requirements, these will be communicated to you as soon as possible. Safety measures in place for Day Out With Thomas™ include:

  • Limited capacity entry to the event, allowing for greater distances to be maintained throughout the event.
  • Advanced tickets required, sold at www.DayOutWithThomas.com.
  • Increased cleaning procedures throughout the event.
  • Adjusted experience offerings and layout. All event elements will be either hands-free or allow for sanitization before/after.

Will Thomas the Tank Engine be there?
Thomas the Tank Engine will travel all the way from the Island of Sodor and arrive “right on time” to take a ride with you and your family.

Will Sir Topham Hatt be there?
Yes, Sir Topham Hatt will take time away from his busy schedule as Controller of the Railway on the Island of Sodor to make a special appearance at the event.

Gift Shop and Merchandise Tent
The Museum’s Depot Store will be open, and Museum Members will receive their membership discount on regular merchandise purchases. A special Day Out With Thomas merchandise tent includes a wide variety of items not regularly carried by the Museum. Members DO NOT receive a discount on items purchased in the merchandise tent. We accept Visa, MasterCard, Discover, and cash for payment.

TICKETING DETAILS

When do tickets go on sale?
July 26 (Tuesday): Museum Member Exclusive Tickets On-Sale
August 2 (Tuesday): General Public Tickets On-Sale 

How much are tickets?
$25 per person ages 1 year and older. Under age 1 admitted free.
Discounts: For 2022, Museum members receive $2 off (starting July 26 for a limited time only) by using a provided, exclusive member code at checkout. Active Duty military receives $2 off per ticket, upon request.

How do I purchase tickets?
Tickets are available by visiting the Day Out With Thomas main page www.DayOutWithThomas.com or by calling Ticketweb at 866.468.7630.

Who needs tickets?
Tickets are required for all guests ages 1 year and older. Under age 1 is free.

How will I receive my tickets?
You will have the choice to print your tickets at home, or display the actual e-tickets on your phone when you arrive at the event entry gate.

Are there any refunds?
There are no refunds. Tickets may be exchanged for another day/time before the event. There is a $4 Exchange Fee per ticket, and no exchanges will be made less than 4 days before the scheduled event.

Do you recommend purchasing tickets in advance?
Due to the popularity of Day Out With Thomas™, and the fact that event capacity remains reduced for 2022, advance ticket purchase is highly recommended. Significantly fewer tickets will be available for each departure time compared to pre-COVID event capacity levels. When purchasing tickets, you will be asked to select a specific date and time for your ride with Thomas. Your ticket is valid only for that date and time.

DAY-OF EVENT INFORMATION

What times do trains depart?
Trains depart every 45 minutes beginning at 8:30 a.m., with the last departure at 4:00 p.m. Your train’s specific departure time is listed on your ticket; please arrive early so you don’t miss your train ride with Thomas!

When should we arrive for our train ride with Thomas?
Guests are asked to arrive at the event 30 minutes in advance, and to be in line 15 minutes before their scheduled departure time. Late afternoon departures only (3:15 p.m. and 4:00 p.m. trains): we recommend arriving up to 90 minutes in advance, so as to experience event attractions and entertainment in advance of your train ride. All event entertainment and attractions conclude at 5:00 p.m. each evening. Early morning arrivals note: event grounds open at 8 a.m.

What are your hours during Day Out With Thomas™?
The Museum Grounds open at 8 a.m. each day, and close at 5:30 p.m. NOTE: All activities and entertainment conclude each day at 5 p.m. If you have a train ride scheduled for 3:15 p.m. or later, please see When should we arrive for our train ride with Thomas? (above).

IMPORTANT: Mask Requirements
As of July 2022 there are no public masking requirements in Golden or Jefferson County, although we recommend masks while indoors. Should new requirements be put in place prior to the event, we will email you with information. By purchasing tickets, you agree to any abide by any new requirements. Other safety measures in place for Day Out With Thomas™ include:

  • Limited capacity entry to the event, allowing for greater distances to be maintained throughout the event.
  • Advanced tickets required, sold at www.DayOutWithThomas.com.
  • Increased cleaning procedures throughout the event.
  • Adjusted experience offerings and layout. All event elements will be either hands-free or allow for sanitization before/after.

Is there assigned seating on the train?
No. Tickets are assigned by time. Guests will board the train in family groups, and have the option to choose your car, so long as seats are available. Guests must be together as a group during boarding, if they wish to sit together on the train.

How long is the train ride?
Approximately 20 minutes, and led by a full-sized, talking Thomas the Tank Engine locomotive. This year’s train ride features an all-new interactive story where you’ll earn your official Travel Badge by helping Thomas.

Are you limited to just one train ride?
Yes. There is one train ride included per event ticket, departing at a specified time.

How do I get to your location?
The event site is the Colorado Railroad Museum, 17155 W. 44th Avenue, Golden, CO 80403. From Denver and surrounding areas, take I-70 to exit No. 265 (Highway 58). Take Highway 58 east to the first exit, McIntyre Street. Turn right onto McIntyre and go one block north to West 44th Avenue. Turn left on to W. 44th Avenue, and follow W. 44th Avenue for about one mile. The Colorado Railroad Museum will be on your right, just after Salvia Street. Turn right into Museum parking lot A. If parking lot A is full, you will be directed to parking lot B, located just across the street.

Is there parking available on site?
Yes. All parking is onsite at the Colorado Railroad Museum for Day Out With Thomas 2022.

Is there an additional cost for parking?
No. Parking is free at the Colorado Railroad Museum.

What if there is inclement weather?
Day Out With Thomas events take place rain or shine.

Are cameras allowed?
Absolutely! Guests are encouraged to capture their Day Out With Thomas memories for their photo album.

Will there be food available?
Yes. The Museum will host a selection of onsite food vendors offering lunch, snacks, drinks and treats for purchase during Day Out With Thomas™.

Can I bring a picnic lunch?
Guests are welcome to bring a pre-packed picnic lunch, however, please note that tables are unreserved and must be shared by everyone at the event. The Museum has no locker or storage facilities. No alcohol is allowed on the Museum grounds. All food must be prepared in advance; cooking onsite is prohibited.

Are strollers permitted?
Yes! Day Out With Thomas is a family-friendly event that welcomes guests of all ages. There is even a designated area for “stroller parking” during the train ride.

Is the event accessible to persons with physical disabilities?
Yes, with some limitations. Accessible parking spaces are located in front of the Museum Depot Building in Lot A. Accessible restrooms are located in our Museum Library and supplemented by accessible portolets throughout the site. Wheelchair access for train rides is available on specific cars in the train. The main Museum entrance is not equipped with power assist doors, and not all public areas of the museum are wheelchair accessible. Motorized wheelchairs are welcome.

Are pets allowed?
No pets are allowed at Day Out With Thomas. Service animals are welcome with proper identification.

1

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