Polar Express Tickets
2018 Polar Express Train Ride tickets will go on-sale to Museum members Wednesday August 1st at 9:00AM and to non-members Wednesday August 22 at 9:00AM.
Members: Check the email address associated with your account to receive your early access discount code!
STILL HAVE QUESTIONS?
Visit our Frequently Asked Questions page for more information about the event.
Performances run select dates November through December.
Show Times: 5:00PM, 6:30PM & 8:00PM
Each performance will last approximately 75 minutes.
Please arrive 30 minutes early for your designated performance.
Museum Members receive a $3 discount per ticket. Children under two can ride free on a ticketed adult’s lap. Due to the historic nature of the rail equipment in use, The Polar Express Train Ride is not an ADA accessible event. A $4.00-$11.75 fee is charged per ticket for online orders, phone orders and exchanges. There are no refunds for Polar Express Train Ride tickets. The Polar Express Train Ride is an all-weather event and will operate rain, snow or shine.
ANTICIPATE YOUR JOURNEY
As you and your family take in the festive holiday decorations at THE POLAR EXPRESS™ Train Ride depot, you can almost hear the faint sound of sleigh bells in the distance. Visitors will be greeted at the main entrance and will receive their souvenir “Golden Tickets” before being directed to their color-coded performance area.
Before long, scenes from the story come to life as dancing chefs and waiters arrive to serve cookies* and hot chocolate to every patron. The wide-eyed children are invited to engage these winsome and inviting characters who are eager to hear from the youngsters about what makes the Christmas season special to them.
While the hot chocolate lingers in your mouth and warms your belly you will listen as the story of The Polar Express is performed in its entirety. A smile grows on your face as you watch your child become absorbed in the wonderment of the story like never before in anticipation of their own journey aboard THE POLAR EXPRESS™ Train Ride.
After the storytelling concludes, the train conductor invites you and the other passengers to assemble on the platform as your train arrives in a billow of steam. “All aboooooard!” Anticipation builds as you step onto the railcar to be escorted to your seat.
*Our Sugar Cookies are made in a facility that also processes tree nuts and contains wheat, eggs, and dairy. If you have any dietary restrictions, you are welcome to bring your own cookies to enjoy at this event, or contact us directly to receive an alternative nut free, gluten free, dairy free sweet treat!
EXPERIENCE THE FIRST GIFT OF CHRISTMAS
Once your adventure begins, you notice other key elements of the story — both inside and outside your railcar — springing to life. Watch and listen as Polar Express characters and scenes unfold before your eyes.
Upon arrival at the “North Pole,” keep your eyes peeled for Santa’s sleigh, a bag of toys and a giant Christmas tree. After the train slows to a stop, you find yourself delighting in the inspiring climax of the story as it takes place right outside your window. Children softly gasp as they watch Santa present “The First Gift of Christmas” to the young Hero to the cheers of elves.
After the train departs from the North Pole for the return voyage to the Depot, you soon notice that the adventure isn’t over. Santa has boarded your train car to present each ticketed rider with their very own “First Gift of Christmas” souvenir bell. Thinking back to the story, you are inclined to remind the children to check their pockets for holes.
As the train approaches the final stop, your participation in the story of The Polar Express comes to an end. However, you will have the opportunity to pose with Santa for a photo opportunity before you head out through our lovely Depot Gift Store. Our hope for your family is that your holiday season has been enriched and memories from your experience will endure for years to come.
Chances are, you will never read the story of The Polar Express the same again.
ABOUT THE POLAR EXPRESS™ TRAIN RIDE
Official THE POLAR EXPRESS™ Train Rides are licensed by Rail Events, Inc. on behalf of Warner Bros. Consumer Products, Inc. Since 2005, Rail Events, Inc. has held the exclusive license to operate THE POLAR EXPRESS™ Train Rides in the US, Canada, and the United Kingdom.
THE POLAR EXPRESS and all related characters and elements are trademarks of and © Warner Bros. Entertainment Inc.
Based on THE POLAR EXPRESS book and characters TM & © 1985 by Chris Van Allsburg. Used by permission of Houghton Mifflin Company. All rights reserved.